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Simplygreen Privacy Policy

At Simplygreen Salary Packaging, we collect and manage user data according to the following Privacy Policy.

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.simplygreen.com.au (Site) or directly from you.

Please read the Privacy Policy carefully. Please contact us if you have any questions, our contact details are at the end of the Privacy Policy.

You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

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1. Collection of personal information

Personal Information: The type of information we collect may include:

  • name,
  • contact details including email address, address and telephone number,
  • employment details including employer, salary, employer contact details, employment start date and job title,
  • personal banking details,
  • date of birth,
  • demographic information such as postcode, and
  • substantiation documents such as bank or credit card statements, rental agreements, tax invoices, policy statements and payment receipts, and any other information requested on this Site or otherwise requested by us or provided by you.

    • Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

    Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
    If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

    2. Use of personal information
    We collect and use the information for purposes including:

  • to contact and communicate with you;
  • for internal record keeping;
  • for market research and business development including website development;
  • marketing including direct marketing; and
  • to run competitions or offer additional benefits to you.

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    2. Disclosure of personal information

    We may disclose personal information:

  • for the purpose of providing information, products, services or marketing to customers;
  • to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
  • to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
  • to third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia.

    • Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy.

    If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

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    3. Your rights and controlling your personal information

    Choice and Consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.

    Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.

    Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

    Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

    Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

    Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.

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    4. Storage and Security

    We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure

    No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

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    5. Cookies & Web Beacons

    We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
    We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

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    6. Links to other websites

    Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.

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    7. Amendments

    This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check the Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

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    Privacy contact details:

    For questions or notices, please contact us at:

    Simplygreen Australia Pty Ltd
    ABN 60 123 823 914
    Level 4, 54 Wellington Street, Collingwood VIC 3066
    info@simplygreen.com.au

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    Data Collected
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    We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
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    We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
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    We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness. Our Privacy Policy was created with the help of the Privacy Policy Template and the Generate Privacy Policy Generator.
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    Use of the Data


    We only use your personal information to provide you the Simplygreen Salary Packaging services or to communicate with you about the Website or the services.

    We employ industry standard techniques to protect against un authorised access of data about you that we store, including personal information.

    We do not share personal information you have provided to us without your consent, unless:

    •   Doing so is appropriate to carry out your own request

    •   We believe it's needed to enforce our legal agreements or that is legally required

    •   We believe it's needed to detect, prevent or address fraud, security or technical issues

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    Sharing of Data


    We don't share your personal information with third parties.Aggregated, anonymised data is periodically transmitted to external services to help us improve the Website and service.

    We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including yourIP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

    We also use social buttons provided by services like Twitter,Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.
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    Cookies

    We may use cookies on our site to remember your preferences. For more general information on cookies, please read What Are Cookies.
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    Opt-Out, Communication Preferences

    You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.
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    Security

    We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from theSites may not be secure.
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    About Children

    The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

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    Changes to the Privacy Policy

    We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

    If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.